Frequently Asked Questions

Common Questions About Window Cleaning Services

Here are the most commonly asked questions about our window cleaning and solar panel cleaning services

Professional window cleaning
Solar panel cleaning
Insect spraying services

Residential

What is included with your window cleaning service?

Every window cleaning job completed by Brightview window cleaning comes with a comprehensive service, no corners are cut. Weather is its exterior window cleaning or interior and exterior window cleaning every job comes with the following: 

  • Cobwebs are removed from around the window and window frames.
  • Window frames are wiped over or washed to remove any dust or dirt.
  • Glass is meticulously cleaned and scrubbed for a spot and streak free finish. 
  • Any flyscreens you may have are washed and wiped over and refitted. 
  • The final result is a thorough job with sparkling clean windows! 

Various factors such as the quantity of windows the type of windows you have and difficulty TO access to them. In addition to this is your house a single storey or double storey Since every job is unique there is not a standard price. 

Our minimum price for Residential Window Cleaning Starts at $250 including GST

As a guide only, pricing to clean the internal and external sides of all windows is as follows for an exact accurate quotation please click on the quick quote below. 

  • Small unit or flat: $250
  • Single level 3-bedroom house: $300 
  • Single level 5-bedroom house: $450
  • Two level 4-bedroom house:  $450
  • Two level 5-bedroom house:  $650


Get a free and quick residential window cleaning quote here.

If the job is relatively straight forward, once you’ve filled in the ‘Get a Quote’ form, we can often give you the price within 24 hours. Attaching photos to your get a quote form will help us with speed up the process and understand the work required. For more complicated jobs, we are happy to pay a visit in person to provide you the window cleaning quote.

In our over 20 years’ experience with have come across every type of Residential property. From apartments, units, houses through to sprawling multi-level mansions.

The length of time each property takes to complete depends on several factors:

  • The scope of work. Are we cleaning the internal and external sides of the windows or the external windows only.  
  • Are there any glass balustrades or pool fencing that needs to be cleaned .  
  • Number of levels, the volume of window panes, are there flyscreens, the degree of difficulty accessing each window(s) and the current condition of the glass can affect the length of time to complete the work.  
  • The size of the property.  Compact properties like a Flat or Unit take less time to manoeuvre around than multi-level, 5-bedroom homes with pool fencing and glass balcony balustrades throughout. 

As a guide, 

  • Small Units or Apartment can take 1 – 2 hours;
  • Single level 3 bedroom homes:  3 – 4 hours;
  • Two level 5 bedroom homes: 4 – 6 hours 

Note:  We often work in teams of two window cleaners or more to reduce our time on site and allow our customers to then get on with their day.

Yes, we can! At Brightview, we’re fully equipped, our window cleaners are trained to clean windows up to five storeys high using our pure water-fed pole system, which allows us to reach upper windows safely and effectively from the ground. Depending on the property, we may also use a combination of ladders and extension poles to ensure a thorough clean without compromising safety or quality.

Yes, we do. As professional window cleaners in Melbourne, we recommend cleaning both the interior and exterior surfaces of your windows to achieve the best possible results especially if the glass is noticeably dirty. This approach also applies to other glass features such as pool fencing, balcony balustrades, staircase panels, and skylights.

Most residential clients require their windows cleaned every 3 – 6 months. However, this can vary depending on many factors, such as traffic pollution, if the house is near the beach and is affected by salt spray, or if there are a lot of little children or pets putting dirty hands or paws on the glass, etc.

To help us deliver a smooth and efficient service, we kindly ask that you make a few simple preparations before our team or a window cleaner arrives. Please move any furniture away from windows that need access for us to clean the glass, and clear window sills and ledges of personal items, plants, or decorations. Ensure all windows are closed and blinds are open, and if possible, have a working garden tap available for water access. For safety reasons, we also ask that pets are secured, and children are kept indoors during the service.

We offer a range of convenient payment options; payment is required at the conclusion of our services. The most popular method is pay by credit or with debit card (a 1.9% card surcharge applies), cash or via electronic funds transfer (EFT), which has no surcharge. If you prefer to pay by EFT, our bank details will be provided. For card or cash payments, please have your preferred method ready at the time of service.

In our experience, the weather forecast isn’t very reliable beyond about 24hrs. So, where possible, we prefer to make the decision to reschedule no earlier than on the day or the day before. But if you’d prefer to wait for a sunny day, we totally understand. We’ll happily reschedule your appointment for a time that works best for you.

If it begins to rain during your appointment, we’ll assess the conditions. If safety becomes a concern, we may pause the job, continue with interior window cleaning, or wait until it’s safe to resume. Don’t worry if it rains after we’ve left your windows will still look just as clean and bright as they did when we finished. The idea that rain causes dirty windows is a common myth; streaks or spots only appear when rain hits glass that already has a buildup of dust, grime, or salt. Clean windows and frames have no dirt, so when it rains the rainwater doesn’t come into contact with any dirt to make the windows dirty.

Commercial

How often should we clean our commercial or office windows?

For shopfronts, showrooms and retail businesses we recommend the windows be cleaned monthly to keep your business well presented without any build-up of fingerprints, smudges, grease and grime on the glass. 

For commercial offices, warehouses, retirement villages, sporting facilities, schools we recommend having your windows cleaned quarterly this will keep cobwebs dirt and dust to a minimum on the glass and maintain a clean image for your business.

Yes. We recommend and can arrange early morning, evening or after-hours commercial window cleaning to minimise disruption to staff, customers and tenants as well as pedestrian and car parking concerns. Many businesses prefer cleaning outside operating hours, and we plan around your schedule where possible.

Yes. Our team of window cleaners is equipped for multi-storey and high-access window cleaning up to five stories high using professional equipment suited to commercial buildings. We assess each site to determine the safest and most effective approach to each job.

Commercial properties and offices complexes come in all shapes, sizes and locations and as mentioned previously have many factors that affect the price. As a result, we price each job individually.

When pricing our work, we account for the cost of window cleaning labour, administrative labour, overheads associated with delivering our service and a profit margin.

Our commercial window cleaning pricing starts at $250 including GST. A price guide for common commercial properties is as follows.

As a guide only, pricing to clean the internal and external sides of all windows is as follows for an exact accurate quotation please click on the quick quote below. :

  • Small Offices range from: $440 – $770
  • Medium Offices range from: $880 – $1,250.
  • Large Offices from: $1,450 – $2,200+
  • Primary Schools from: $2,200 – $3,500+;
  • Secondary Schools from: $4,500+
  • Retirement villages from $1,650

Get a free and quick commercial window cleaning quote here.

Yes. Our commercial window cleaners are fully insured and trained to work safely on business and strata sites. This gives property managers and business owners peace of mind. Each window cleaner has a uniform and sign written van to be easily identifiable.

We clean shopfront windows within 30 minutes, showrooms in under an hour small offices and in a few hours, schools over a few days and retirement villages can take weeks. It all depends on the size of the job and what’s involved to complete it.

The length of time each commercial window cleaning job takes will firstly depend on the scope of work to perform the volume of glass we need to clean and the current condition of it. Are we cleaning the internal and external sides of all windows or just the external side? Are there any internal glass partitions to include as are often found in schools, offices. If so, this can add further time to the job.

Yes, we do. As professional window cleaners in Melbourne, we recommend cleaning both the interior and exterior surfaces of your windows to achieve the best possible results especially if the glass is noticeably dirty. This approach also applies to other glass features such as office partitions, balcony balustrades, staircase panels, skylights, mirrors.

SOLAR PANEL CLEANING

Why do solar panels need cleaning? 

Failure to clean your solar panels regularly can result in decreased efficiency and output, which can diminish your savings and return on investment.

Regular cleaning of solar panels ensures maximum efficiency and output, which translates into greater savings and a better return on your investment. We recommend residential panels be cleaned every 12 months. For commercial properties every 6 months.

Our solar panel cleaning use specialized equipment such as deionized water systems that filter the water from your tap from harmful minerals such as iron and magnesium. After the water is deionized, we use a carbon fibre extension pole and soft brushes to avoid damaging the panels. The dirt and dust are cleaned and removed from the panels and left spot free once the water have evaporated.

The length of time to clean solar panels will firstly depend on the scope of work to perform the volume of panels we need to clean and the current condition of them.  For residential jobs with up to 50 panels can take a couple of hours to commercial jobs can take a whole day.

Yes, regular cleaning of solar panels can help extend their lifespan by ensuring that they are operating as close as possible to their best efficiency and output.

The cost of cleaning solar panels can vary depending on the size of the system and the complexity of the installation. 

Our solar panel cleaning pricing starts at $250 including GST. A price guide for common commercial properties is as follows.

As a guide only, pricing to clean solar panels is as follows for an exact accurate quotation please click on the quick quote below.:

  • 10 to 25 panels: $250
  • 25 to 40 panels: $250 – $450 
  • 50 panels plus: POA 


Get a free and quick solar panel cleaning quote here.

EXTERIOR PEST & INSECT SPAYING

What surfaces & areas do you spray? 

Our General Pest Control Spray is the treatment that will usually give you for normal insect infestation. It is applied as a spray and is therefore able to penetrate most cracks and crevices of the property, eliminating bugs when they hide there. We mainly target areas such guttering window frames, eaves, overhangs, weep holes, cracks, entry points such as windows and doors, fences,  The chemicals inside the General Pest Control Spray are effective at killing any insects that will come into contact with them. This kind of spray is particularly efficient at dealing with spider and cockroach infestations but can also be used to effectively deal with most other common pests.

A professional pest spray should last anywhere from 6 months to a year. It all depends on how often the area is sprayed, how often the pest is spraying, and what type of pest it is, the surface type, and how much rain has occurred since the last spray treatment.

Yes, it is. However, we recommend wiping down benches, taps and other food preparation areas when you come home. We also recommend that any food, pet food, Pet bedding, water bowls toys, high chairs etc are put away before the spray is done. 

The cost of insect spraying can vary depending on the size of the house or commercial space. 

Our insect spraying pricing starts at $250 including GST. A price guide for common residential properties is as follows.

As a guide only, pricing for insect spraying is as follows, for an exact accurate quotation please click on the quick quote below.:

  • Small unit or flat: $250
  • Single level 3-bedroom house: $300 
  • Single level 5-bedroom house: $400
  • Two level 4-bedroom house:  $450
  • Two level 5-bedroom house:  $500
  • Commercial properties: POA
Get in Touch

Contact Brightview Window Cleaning

If you are looking for professional window cleaning in Melbourne or the Mornington Peninsula, Brightview Window Cleaning is ready to assist.

Our friendly team is happy to discuss your property and provide a tailored quote based on your cleaning requirements.

Call: 0404 137 137
Email: info@brightview.net.au
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